Returns & Exchanges

At Acknowledge, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely place the items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to your local authorized carrier and keep your tracking number handy until your refund is processed via your original payment method.