Returns & Exchanges
At Acknowledge, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to your local authorized carrier and keep your tracking number handy until your refund is processed via your original payment method.